Data governance

Axon is built for organisations that cannot send data to third-party AI providers. This page details how data sovereignty is enforced, what's logged, and how to verify compliance posture.

Sovereignty guarantee

  • No data egress. Every prompt, completion, embedding, and document is processed on HLD-controlled compute in your designated region. No data is routed to OpenAI, Anthropic, Google, or any other AI provider.
  • Tenant isolation. Your vector store, model cache, and document index are in a namespace isolated from all other tenants. Cross-tenant data access is architecturally impossible.
  • Region pinning. The data_residency field on each request is enforced at the network layer — requests are rejected if the requested region cannot be served from within that jurisdiction.
  • No training on your data. HLD does not use tenant data to train or fine-tune any Axon model. Your documents and prompts remain yours.

Data residency regions

NameTypeRequiredDescription
auregionNoAustralia — Sydney. Meets Australian Privacy Act 1988 and IRAP requirements.
usregionNoUnited States — Virginia. Suitable for FedRAMP-aligned workloads.
euregionNoEuropean Union — Frankfurt. GDPR Article 46 compliant.
ukregionNoUnited Kingdom — London. UK GDPR and ICO guidelines.
sgregionNoSingapore. PDPA and MAS TRM guidelines.

What is logged

Every Axon API call is recorded in the audit log with:

NameTypeRequiredDescription
idstringNoUnique request ID.
user_idstringNoThe authenticated user who made the request.
modelstringNoModel used.
operationstringNocompletion | embedding | rag_query
prompt_tokensintegerNoTokens consumed in the prompt.
completion_tokensintegerNoTokens in the completion.
knowledge_base_idstringNoKnowledge base referenced (if any).
created_atstringNoISO 8601 timestamp.

Note: prompt and completion contents are NOT stored in the audit log — only metadata. This is intentional to protect sensitive data. If you need content logging for your compliance requirements, implement it client-side before sending requests.

Compliance frameworks

NameTypeRequiredDescription
ISO 27001frameworkNoAxon infrastructure is covered by HLD's ISO 27001 certification.
SOC 2 Type IIframeworkNoAnnual SOC 2 Type II audit covers Axon inference and storage systems.
Australian Privacy ActframeworkNoAU region ensures APP compliance. No overseas disclosure.
GDPRframeworkNoEU region satisfies data localisation under GDPR Chapter V.
Essential EightframeworkNoAxon deployments align with ASD Essential Eight ML3 requirements.
Note:HLD can provide a Data Processing Agreement (DPA) and a Letter of Attestation for Axon sovereignty guarantees. Contact your account manager or [email protected] to request these documents.

Exporting your audit log

bash
# Export all Axon activity for the last 90 days
curl "https://api.hldgroup.org/v1/axon/audit?days=90&per_page=100" \
  -H "x-internal-secret: <key>" \
  -H "x-tenant-id: ten_01hxyz" \
  -H "x-user-id: usr_01hxyz" \
  -H "x-platform-role: tenant-system-admin"