Framework hub
ISO 9001
ISO
Quality Management System (QMS) standard providing a structured framework for organizational quality.
HLD Group maintains policies and controls mapped to this framework as part of our security and compliance programme. This hub describes programme alignment — not a third-party certification or attestation unless separately agreed in your contract.
Programme focus areas
- Process approach
- Customer focus
- Continual improvement
Policies meeting this framework
The following published policies and programme documents are mapped to ISO 9001. Status: published and under periodic review.
- Change management policyPublished
Managing changes to systems, infrastructure, and applications.
v2.2 · review every 365 days
- Risk management policyPublished
Identifying, assessing, and treating organizational risks.
v1.5 · review every 365 days
- Whistleblower & speak-upPublished
Raising concerns about misconduct in good faith.
v1.1 · review every 365 days
Assurance note
Programme alignment means HLD maintains controls, policies, and monitoring mapped to ISO 9001 requirements appropriate to our services and risk profile. It does not by itself constitute certification, authorization, or a SOC/ISO audit report. Customers requiring formal attestations should contact [email protected].